Building a connected customer experience with former CIO of Lowe’s and L Brands
Hear from Steve Stone, former CIO of L Brands and Lowe's, as he reveals his advice in building a compelling customer experience. Learn how he has led major retailers to embrace technology as a strategic enabler and execute key use cases like eCommerce and omnichannel.
Attendees will learn:
- How L Brands and Lowe's digitized the in-store experience to better engage with customers
- How MuleSoft has helped his companies go 3x faster with self-service across the organization through reusable assets
- Real-life lessons from a seasoned technology leader who has spent 34+ years in the technology space
- Practical steps to embrace a new IT operating model that focuses on the customer