Customers today demand and expect a tailored experience across every touchpoint with a company. Across industries from healthcare to banking, omnichannel strategy initiatives are underway to continuously improve customer engagement.
This whitepaper outlines why and how to develop an omnichannel strategy. It contains examples from our customers, such as PetSmart and Unilever, and thought leadership from our partners, such as Accenture, to help you accelerate your omnichannel strategy.
Read this whitepaper to discover:
- How API-led connectivity leads to developing an omnichannel strategy
- Detailed case studies of customers who achieved their omnichannel goals and strong business outcomes
- How to accelerate the omnichannel journey with an application network