The web, mobile device and wearable technology have provided new channels of customer engagement but have also dramatically increased complexity. A new level of real-time, 24/7 connectivity is required in order to meet and exceed customer expectations.
Retail and Consumer Goods companies are building a deeper and richer relationship with their customers than ever before. To make more informed merchandising decisions, deliver superior service and drive deeper engagement, companies must ensure an anytime, anywhere relationship with customers, partners and suppliers.
The integration platform for retail
Build a 360 degree view of your customer
Connect marketing, POS and ERP systems to build a complete view of your customer
Create omni-channel experiences
Unify your brand and customer experience across in-store, web and mobile
Optimize your supply chain
Enable event-driven, real-time flow of information to both internal and external partners