The web, mobile device and wearable technology have provided new channels of customer engagement but have also dramatically increased complexity. A new level of real-time, 24/7 connectivity is required in order to meet and exceed customer expectations.
Accelerate the path to omnichannel
The mandate for digital transformation is clear: the question that IT leaders must answer is not "if" but "how." To meet this challenge, MuleSoft has developed Catalyst Accelerator for Retail, a set of API designs and supporting implementations, that codify integration best practices focusing on product fulfilment, customer onboarding and conversational commerce.
The integration platform for retail
Build a 360 degree view of your customer
Connect marketing, POS and ERP systems to build a complete view of your customer
Create omnichannel experiences
Unify your brand and customer experience across in-store, web and mobile
Optimize your supply chain
Enable event-driven, real-time flow of information to both internal and external partners