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Connectivity Benchmark Report

The state of digital transformation

The stakes couldn't be higher for organizations that fail to drive digital initiative effectively.
Download the report to read how digital transformation has become a critical driver of customer engagement and employee productivity for retail.

$ 7M

Lost revenue

if organizations fail to complete digital transformation.

90 %

Data silos

cited as a persistent challenge for organizations.

52 %

IT failed

to successfully complete digital transformation on time.

Featured report

Gartner names MuleSoft a Leader and a Visionary

Read why MuleSoft was recognized for EiPaaS, Full Life Cycle API Management, and RPA.
Download complimentary copies of the Gartner Magic Quadrant reports to learn why MuleSoft was named a Leader and a Visionary.

7x

Leader

Gartner® Magic Quadrant™ for Enterprise Integration Platform as a Service (iPaaS).

6x

Leader

Gartner® Magic Quadrant™ for Full Life Cycle API Management.

1x

Visionary

Gartner® Magic Quadrant™ for RPA.

IT Leaders Pulse Report

Insights on people, processes, and technology

Read how IT leaders meet the latest demands of their business, employees, and customers.
Download the IT Leaders Pulse Report to read insights from 1,000 IT leaders on people, processes, and technology.

98 %

of organizations

say talent acquisition challenges influence technology inventment decisions.

63 %

of senior leaders

say that fusion teams have helped their business meet its goals.

72 %

of respondents

prefer to update or updgrade existing technology investments.

Connect and integrate your data to create engaging experiences for shoppers.

Create seamless commerce experiences.

Connect customer, product, and sales order data to create more consistent experiences across web, mobile, social, and in-store.

Transform business relationships.

Share data across your ecosystem to improve collaboration and efficiency.

Deliver connected and consistent service.

Empower service agents to deliver quick and personalized customer experiences with real-time customer and order data.

Acquire and engage loyal customers.

Connect loyalty to the wider customer experience with integration-ready APIs — from purchases, to customer service, in-person experiences, and more.

Optimize investment in stores and associates.

Help associates keep up with shopper expectations with connected devices and real-time inventory data.

Mulesoft for retail solutions

Customer story

SMCP goes omnichannel to improve the shopper experience

"Thanks to MuleSoft, new customers recorded in stores are immediately registered in our CRM, Salesforce, and they receive newsletters and invitations to private sales, which supports the growth of sales revenue.”

See the story

Jumpstart your integrations with MuleSoft's pre-built solution.

MuleSoft accelerator for retail

MuleSoft Accelerator For Retail

Create a single shopper view.

Pre-built APIs integrate customer, sales, and product data across multiple systems.

Deliver personalized marketing interactions.

Unify customer profiles with best practice templates to deliver personalized messaging and promotions across marketing and commerce platforms.

View reliable, real-time inventory data.

Integrate sales order and product information in real-time to enhance customer and employee experiences and eliminate manual employee reporting.

Learn more here

Explore resources for retail.

  • Featured
  • Blog
  • Popular Resources

Want to talk to someone about retail solutions?

Ask about MuleSoft products, pricing, implementation, accelerators, or anything else. Our highly trained reps are standing by, ready to help.

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