Customer expectations are rising and leading retailers are turning to technology to deliver personalized, omnichannel customer experiences. Watch an interview with former Lowe's and L Brands CIO Steve Stone to learn how to survive in today's retail industry.
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Accelerate the path to omnichannel
More and more retailers are striving to build omnichannel experiences using APIs. To drive omnichannel success, MuleSoft has developed Catalyst Accelerator for Retail, a set of API designs and implementations that codify integration best practices for product fulfillment, customer onboarding, and conversational commerce.
The integration platform for retail
Build a single view of your customer
Connect marketing, POS, and ERP systems to build a 360-degree view of your customer
Create innovative omnichannel experiences
Unify your brand and customer experience across in-store, web, and mobile
Optimize your supply chain
Enable event-driven, real-time flow of information to internal and external partners
“We have about 2,000 business applications at Unilever ... and there is a lot of legacy [systems]. It's saving us somewhere between 40-50% on our projects now because we have the [MuleSoft] platform in place.”
Jane Moran
CIO, Unilever
