Omnichannel is becoming more than connecting system A to system B - but rather preparing for the future as new channels become critical. By leveraging an API-led approach, you can develop more meaningful relationships with your customers in their day-to-day life, moving beyond transactions through multi-channel engagement and a single view of the customer.
4 of the top 6 omnichannel retailers use Anypoint Platform
Build a 360-degree customer view across channels
Easily integrate data across siloed systems, normalize data into a consistent view and draw insight for executives and sales staff to deliver a richer experience
Deliver a unified customer experience 2x faster
Strengthen relationships and drive brand loyalty by leveraging common customer, product and order definitions and data across every touchpoint to better engage with your customers
Respond 3x quicker to changing customer needs
Develop the organizational agility to adapt quickly to changing customer preferences by abstracting access and insulating the impact of change on downstream systems with the ability to innovate in the future