Enable consistent 25% YOY growth by extending to partner channels
Big Bus wanted to improve its customer experience and ensure a seamless journey for its passengers. The company embarked on an API-first strategy with MuleSoft by developing reusable microservices and exposing functionality across all direct and indirect channels. Since integrating 20+ live partner channels and growing their API partner pipeline, Big Bus increased revenue by 26% YOY.
GANT’s omnichannel journey
See how GANT built an omnichannel strategy — capitalizing on the consumer demand for digital products
Accelerator for retail demo
Leverage retail-specific, prebuilt API designs and reference implementations to improve the omnichannel experience
Take an API-led approach to omnichannel to deliver a unified customer experience 5x faster