Deliver a seamless omnichannel experience that increases revenue.
3x faster omnichannel development
Drive consumption, consistency, and reuse of digital assets
Increase opportunities for revenue growth
Deliver a unified customer experience 3x faster.
PetSmart is evolving into an omnichannel brand, developing 3x faster and externalizing APIs so third-parties can build new customer experiences. Learn how they built a Customer Profile API and are using it across the company for faster delivery.
Achieve 97%+ customer satisfaction by becoming a one-stop-shop.
With MuleSoft, Service New South Wales used APIs to expose data from on-premises legacy systems to modern cloud applications without disrupting processes or compromising security. This enabled access to over 800 government services via a unified physical storefront, web portal, and by phone — leading to a 97% customer satisfaction rating from over 2 million citizens.
Drive growth and seamless customer experiences by extending to partner channels.
Wells Fargo wanted to drive a digital transformation journey to deliver a unified customer experience at the accelerated speed that their customers expect. As part of this journey, they built Wells Fargo Gateway, a Banking-as-a-Service (BaaS) platform that surfaces key services — such as account servicing, payments, and foreign exchange — as APIs for Wells Fargo’s partners and developers.
GANT’s omnichannel journey
See how GANT built an omnichannel strategy — capitalizing on the consumer demand for digital products
Accelerator for retail demo
Leverage retail-specific, prebuilt API designs and reference implementations to improve the omnichannel experience
Omnichannel architecture
Take an API-led approach to omnichannel to deliver a unified customer experience 5x faster