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Microsoft Dynamics Integration Simplified

Organizations employ a number of tools and solutions to help create efficient and effective business processes throughout the enterprise. Some of the most crucial aspects of a business include Enterprise Resource Management (ERP) and Customer Relationship Management (CRM).


ERP software provides solutions for managing numerous aspects of an organization, making it easy to collect valuable information and insight related to different departments of business (e.g. human resources, sales, manufacturing, accounting, etc.). Many organizations consider their ERP solution to be the most critical aspect of business as it integrates various disparate systems in a common database. Microsoft ERP consists of a number of products, each of which is equipped for specific use cases:

  • Dynamics GP (formerly Great Plains)
  • Dynamics AX (formerly Axapta)
  • Dynamics NAV (formerly Navision)
  • Dynamics SL (formerly Solomon IV)

CRM software allows businesses to manage and monitor interactions with existing customers and potential customers. Customer relationship management solutions, such as Microsoft Dynamics CRM, are comprised of components to organize, manage and synchronize interactions related to marketing, sales, customer service and support, and social media.

Microsoft Dynamics offers both ERP and CRM applications to streamline and simplify business processes. The solution provides businesses with the tools they need to create an efficient business ecosystem. Even more, Microsoft Dynamics integration allows businesses to take the power of their ERP and CRM solution to the next level, creating connectivity to other applications, services, systems, and data types.

MS Dynamics Integration

Creating connectivity between Microsoft Dynamics ERP and other important services within the enterprise increases business efficiency and streamlines processes. Connecting other Microsoft applications to Dynamics is fairly easy, but when connecting 3rd party applications and services, things can get complicated. Enabling communication between Microsoft Dynamics and systems such as Quickbooks, SAP, Sharepoint, and Outlook allows organizations to better leverage disparate information. Moreover, creating connectivity to social media services such as Twitter or LinkedIn enable a more valuable single view of the customer.

Many businesses have implemented custom code to create connectivity between MS Dynamics and other applications and services. This method, which seems effective initially, becomes incredibly difficult to scale as business requirements change. Moreover, point-to-point integration creates tight coupling between applications and services which results in dependencies. This makes it all the more difficult for developers to implement changes when they arise. It also leaves business ecosystems fragile, complex, and expensive to manage and maintain.

In addition, because not all companies employ the same ERP solution from Microsoft, complications arise after mergers and acquisitions as some businesses may use Dynamics AX while others use GP. Because the Microsoft ERP products have entirely different structures, platforms, and languages, integrating the new solution with existing business applications and services can be complicated.

Businesses have also employed bloated and inflexible middleware solutions to create connectivity, but their complex and heavy structures complicate matters. Moreover, they often lack compatibility with many applications, making it difficult to create connectivity throughout the enterprise. Without an efficient solution for seamless Microsoft Dynamics integration across disparate applications and services, businesses are not able to take full advantage of the power of enterprise connectivity.

MuleSoft Offers an Integration Platform

As business evolves, an integration solution to connect both on-premises and cloud systems is crucial. MuleSoft understands the need for connectivity across the enterprise and offers a platform to take on the challenges that accompany integration. The MuleSoft Anypoint Platform consists of numerous components to connect and transform business ecosystems that have been fragmented due to the explosion of SaaS, mobile, and cloud services and applications. Many organizations also have services and data on-premises that require integration into the enterprise. An integration platform such as Anypoint Platform offers necessary tools to connect data, applications, systems, and devices without complex custom code.

Anypoint Allows You To Do More

With Anypoint Platform, Microsoft Dynamics users can create instant API connectivity to hundreds of popular applications and services by deploying Anypoint Connectors. Anypoint Platform connects various Dynamics ERP products to existing applications and services quickly and easily, allowing organizations to focus on core business needs rather than on overcoming integration challenges. Regardless of whether their Dynamics ERP solution is based in the cloud or on-premises, Anypoint Platform streamlines connectivity. Pre-packaged integration solutions allow businesses to connect their MS Dynamics ERP and CRM software to accounting, billing, marketing, and social applications as well as legacy systems. MuleSoft provides the components to integrate sales and financial data including leads, orders, interactions, invoices, and inventory. With DataWeave, a graphical data mapping and transformation environment offered in Anypoint Studio, users can quickly and easily eliminate data clutter and inaccuracies when integrating data.

Anypoint Platform also includes the world’s most widely used integration platform for connecting applications, Mule as an ESB. Mule as an ESB is for companies looking to modernize and unlock the value of existing on-premises systems and applications. 

Mule as an ESB can easily streamline business processes and create communication between Microsoft Dynamics and numerous other applications and services. Mule as an ESB ability to create connectivity on-premises and in the cloud gives businesses the power connect the entire enterprise. Learn more about how Anypoint Platform and Mule as an ESB can help connect and transform your business by contacting us today.