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Unlocking business potential with seamless API integration

As digital transformation sweeps across every industry, businesses are leveraging new technology to connect with customers, optimize operations for greater efficiency, and give employees new tools to accomplish tasks at a higher velocity. While digital transformation has become common practice, businesses taking a new approach to connectivity with Application Programming Interfaces (APIs) are the ones succeeding in delivering services consumers are looking for, and with impressive results. According to our latest Connectivity benchmark report, more than half of organizations that leverage APIs have experienced increased productivity, and nearly half have increased innovation, employee engagement, and collaboration.


These benefits however, not only involve API adoption, but also require seamless API integration. In fact 89% of ITDMs report that integration challenges are slowing or hindering digital transformation.

As APIs become increasingly vital, businesses can take certain steps to achieve better API integration. Here are some items to consider when developing your API integration strategy.

Adopting API-led connectivity

Adopting API-led connectivity

Service Oriented Architecture (SOA) is the starting point for end-to-end software architecture, but APIs are the building blocks that take connectivity to the next level. Businesses must push APIs to the forefront of their agenda, especially if they are looking to access a greater degree of connectivity internally, as well as achieve more robust external, client-facing services. As you develop your API integration strategy, it’s best to think of it through the lens of API-led connectivity.

API-led connectivity is a methodical way of connecting applications and systems through APIs. While APIs on their own are sophisticated tools, many organizations have connectivity needs that are significantly complex. Adopting an API-led connectivity architecture can allow organizations to unlock data in legacy and SaaS systems into distinct building blocks.

By adopting an API-led connectivity strategy, organizations can achieve holistic integration––giving all relevant stakeholders access to applications and projects to streamline services.

API as an abstraction tool

Abstraction allows IT departments to help businesses achieve goals quicker without getting bogged down in operational details. In 2018, abstraction means adopting APIs.

If you recognize APIs as an abstraction tool, you can begin to cut out unnecessary layers of IT systems. APIs offer businesses a greater degree of functionality to help drive innovation with greater agility by using internal data more effectively. Seamless integration enables bringing best-of-breed applications and systems together to drive business growth. Using APIs as an abstraction tool helps businesses focus on the most relevant IT infrastructure to bridge applications and software.

Don’t rush your API strategy

Having an API strategy will not only help you keep up in today’s digital economy, but it is a key to business success. For example, the Connectivity Benchmark report shows that more than half of organizations that own APIs have experienced increased productivity, and, on average, IT decision makers have reported that a quarter of their organization’s revenue is now generated from APIs. Nonetheless, it’s important you take your time to develop a sound API strategy.

Often, organizations looking to quickly embark on digital transformation will rush their API strategy. Carefully planning your API strategy is important; organizations must take a step back to understand who will be using their APIs, for what purposes, and what they are looking to accomplish through building these APIs. The more a business can map their strategy upfront, the more agile their integration will be. API integration is the next step in achieving true digital transformation. With streamlined, end-to-end connectivity, APIs are the key to unlocking true business potential.

Gain more insights on how you can leverage APIs to give your business an upper hand, view our findings in the 2018 MuleSoft connectivity benchmark report.