Power the next generation of energy customers.
Unlock customer data fast.
Integrate customer, service, billing, and energy asset data on one unified platform in weeks, instead of the months required with traditional integration approaches.
Activate data across contact centers.
Create new customer experiences like start/stop service, real-time consumption data, and automated text notifications without navigating across multiple systems.
Turbocharge productivity with automation.
Implement process robotics to cut back on manual tasks like invoice processing, so teams stay focused on mission-critical activities.
Customer story
Welsh Water boosts customer satisfaction to 96% by tapping into APIs.
"MuleSoft enables us to reduce the need for service agents to manually enter data or complete simple transactions. That means they can focus on supporting those who need us most, which ultimately provides a better customer service, and better outcomes for the people of Wales.”
MuleSoft Direct for Energy & Utilities Cloud
Integrate systems directly from Salesforce
Access a library of MuleSoft-built connectors directly from Energy & Utilities Cloud.
Faster time to value
Use pre-built solutions for Customer 360 initiatives and business critical operations to accelerate time to value.
Lower cost
Start smaller and faster while still benefiting from the full power of MuleSoft. Build on our foundation as your needs evolve.
