RUSH uses AI coding to accelerate development and standardize.
Challenge
Accelerating code generation for vital enterprise ecosystems
Rush University System for Health (RUSH) operates as both a leading hospital network and a university. Behind the delivery of patient care and academic excellence is a complex ecosystem of interconnected technologies. The integration team at RUSH ensures systems like the EHR (Electronic Health Records) communicate seamlessly across the hospital environment and other organizational departments, including philanthropy. To keep pace with rapidly growing internal demands, RUSH needed to accelerate development without compromising code quality and patient privacy.
In the healthcare sector, data integration is notoriously complex between clinical and non-clinical systems that all must work together. RUSH developers frequently work with intricate data formats, such as HL7 (Health Level Seven International) messaging, which requires them to rigorously test individual messages across multiple data structures. Prior to MuleSoft’s AI features, the development team had to create DataWeave transformations and foundational flow structures entirely from scratch, a process that consumed substantial time. To design an API framework to support new initiatives, for example, could easily take half a day. “You used to have to really sit and code to implement a function,” said Audrey Honeycutt, Integration Architect at RUSH. “Now, that function comes pre-built.”
Objective
Empowering Enterprise Integrations
To accelerate project delivery and establish standardized, highly maintainable codebases for the future, RUSH’s integration team aimed to move away from being viewed merely as a reactive, back-office Salesforce integration layer.
With major implementations ahead, including a critical Workday integration and important upgrades to the philanthropy workflow, the team needed tools that would help them gather requirements quickly, make sense of complex workflows, and deliver solutions with greater speed. They wanted to elevate their capacity and serve as a proactive, architectural leadership team capable of precise, rapid problem-solving.
Solution
Unlocking AI-assisted coding for faster project launches
To move these goals forward, RUSH planned to bring MuleSoft Vibes into its development environment. But before they could begin, they had to clear an administrative step: preparing a business case so the Salesforce team could turn on the required features in their tenant.
Once approved, the team quickly realized that starting with generative data transformations was the fastest and easiest way to get their work rolling and prove immediate value. This realization fundamentally changed their approach to problem-solving. Rather than treating AI as a “big hammer,” to be used as a last resort when they’d hit a roadblock, the developers adopted MuleSoft Vibes as a “Swiss Army knife,” to assist from the very start of every project.
“Vibes is almost like a collaborator,” said Shivani Marrero, Senior MuleSoft Developer at RUSH. “It acts as another developer or someone you can bounce ideas off of.”
The team began using the AI agent to generate the “skeleton of flows” via natural language prompts, allowing it to visualize complex integrations and immediately identify the right questions to ask business stakeholders regarding requirements. Vibes also dynamically suggests the latest and most efficient DataWeave functions, saving developers from manually studying release notes to optimize their transformations.
“I love that point because they're constantly cranking out new versions of DataWeave,” said Honeycutt. “And with it comes a lot of really cool functions.”
Furthermore, when tasked with proxying internal gRPC (Google Remote Procedure Call) endpoints for the mobile team, a protocol the mule team was inexperienced with, developers found themselves trying to work with a nine-year-old GitHub code repository just to get a proof of concept running. “I was struggling with that, trying to get it to run, because everything was outdated,” added Honeycutt.
Results
Unprecedented speed and standardized code
The impact of MuleSoft Vibes on RUSH’s daily work has been immediate and easy to see, with task times dropping sharply. They include:
- Rapid API structuring: Using the Vibes AI agent, Honeycutt was able to structure a complex new API framework in just 10 minutes, a task she estimated would previously have taken half a day. “The time it takes me to write DataWeave is considerably shorter, and it writes better code than I do,” she said.
- Faster incident resolution: Marrero utilized Vibes’ DataWeave capabilities to troubleshoot and fix a complex production issue in less than a day, preventing days of downstream impacts on Salesforce data.
- Accelerated learning: When faced with the unfamiliar gRPC protocol requirement, the Vibe agent successfully generated a running proxy flow, allowing the team to bypass outdated repositories and instantly understand the component logic.
Beyond raw speed, Vibes has standardized RUSH’s codebase, setting the team up for seamless future maintenance. By consistently producing clean, highly optimized DataWeave code, Vibes has elevated the team’s capacity. In addition, it is documenting existing APIs and mapping documents.
MuleSoft Vibes has transformed our delivery rhythm. We now use natural language to get context-aware guidance across design, development, and optimization.
Shivani MarreroSnr. MuleSoft Developer, RUSH Medical
Moving forward, RUSH plans to build a standardized “prompt library” to further streamline new project kick-offs. Ultimately, by equipping themselves with this AI-powered “Swiss Army knife”, it has successfully transformed from a reactive support group into the strategic, architectural “ solution team” needed to seamlessly power RUSH’s Access Center, Agentforce, Workday, Philanthropy and other enterprise missions.
Industry
Use case
Artificial Intelligence
Key product components
MuleSoft Vibes
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