Connect & Automate Data to Power Service Cloud Experiences

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Data integration is critical to maximizing the value of your service platform, and that’s because most of the data your service agents need lives outside of Service Cloud. In fact, 75% of IT Leaders agreed that customer service departments require better integration for higher ROI.

During this live session, dive deeper into how MuleSoft for Service Cloud unlocks access to real-time data for Customer Service.

Presented by:

Paty Riquelme, Director of Product Marketing, Salesforce
Neerav Agrawal, Distinguished Client SE - Team Lead, Salesforce
Ian Hunter, Service Cloud SE, Salesforce