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What you can do with API Community Manager

Transform developer portals into personalized digital experiences that promote API products and increase engagement across your API ecosystem. Empower app developers, partners, and employees with the self-service resources and support they need to be successful.

  • Build portals in minutes with out-of-the-box themes
  • Customize experiences down to the pixel and personalize based on API consumer needs
  • Auto-populate interactive documentation from Anypoint Exchange
  • Support community members with developer forums, chat and case management
  • Measure ecosystem engagement and track API program KPIs

Learn what else you can do with Anypoint Platform™.

Resources

Out-of-the-box themes

Set up new digital experiences complete with API product documentation, news, events, blogs, forums, onboarding and support in no time, with a prebuilt template and themes you can customize down to the pixel.

Out-of-the-box templates screenshot

Personalized portals 

Tailor experiences by serving specific API products, news, blogs, events based on geography, referring domain, and more. Reconfigure and reuse elements to create new experiences for target partners or events, such as hackathons. Let users select their preferred language using the language picker.

Personalized portals screenshot

Interactive documentation

Make your consumers successful quickly by providing a searchable API product catalog and interactive documentation — complete with videos, code snippets, tutorials, and an auto-generated mocking service. Get the API console and associated API resources automatically from Anypoint Exchange.

Forums and cases

Create a space for API consumers to engage with peers, developer evangelists, and API product teams through developer forums, chat, and support case management. Enable users to publish answers to a public knowledge base, or communicate privately. 

Engagement analytics

Measure and analyze API program metrics, track ecosystem engagement with content, and identify evangelists who actively engage peers through forums — all with preconfigured and customizable dashboards.

“With MuleSoft supporting our API program, HSBC is leading innovation in a highly competitive developer-driven third-party ecosystem. Using Anypoint Platform, we can easily integrate with new internal and external applications and create new digital capabilities that deliver personalized experiences.”

Dinesh Keswani
Group CTO and CIO of Retail Digital Banking, HSBC

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