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Pega applications are designed to meet strategic business goals like customer acquisition, customer service, or customer retention. Industry-specific goals like claims processing, care management, or client onboarding are accomplished with Pega’s strategic vertical applications. As such, Pega does not need to be the system of record for the entire customer database, but rather process claims, cases, or service requests for customers whose data is stored elsewhere. By partnering with MuleSoft, and connecting to the Anypoint Platform, external data sources can be more easily integrated into Pega applications and workflows streamlined more than ever before.

  • Share data across sales, marketing, and customer service
  • Leverage legacy systems of record without costly, time-consuming migration efforts
  • Streamline business processes across the enterprise
  • Connect front-office CRM apps to back-office operations

Company overview

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega® 7 Platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at


Financial services