Astound Commerce

Astound Commerce's vision for modern commerce starts with a roadmap for success. They evaluate how this experience-driven commerce ecosystem will close the opportunity gap between where clients are and where they want to be. They connect technology decisions with an experience roadmap and link it to a customer acquisition and retention strategy that will add value across all owned digital commerce touchpoints.

With consumer demand transforming channel and touchpoint capabilities, technology innovation driving omnipresent shopping opportunities, and real-time customer intelligence melding data, storytelling, and experiences, future-focused thinking is needed to empower the platforms, experiences, and relationships of tomorrow. Every delighted, highly engaged customer is a data point, and with ever-evolving technology, Astound Commerce measures it all. Their goal is to continually reiterate and optimize, improving customer relationships with brands, and surpassing business goals.

By streamlining customer journeys across every digital channel, Astound Commerce helps clients create a seamless path to purchase, as well as opportunities to meet customers where they are, anywhere, anytime, on any device. Meeting high-value customers through relevant storytelling and rich, personalized experiences is only half the battle. They also help retain customers post-purchase, finding ways to re-engage and continually delight and turning one-time purchasers into lifelong advocates.

To ensure business success, they design ecosystems that build upon the best available platform to serve customers, based on industry, retail model, consumer touchpoints, third-party integrations, scalability, TCO, and ROI. They work with clients to select, design, and deploy the platform most appropriate to the client's customer's needs and business objectives.

Their mobile-first approach to ecosystem development is driven by consumer behavior. With more than 50 percent of all commerce either influenced by or completed via mobile devices, designing and developing with laser focus on mobile is a critical and central focus for our team.

Perfectly integrated cross-cloud platforms mean efficient workflows for businesses and seamless brand experiences for their customers. They thoughtfully align the functionality of each platform to unify clients' digital landscapes, creating a single view of customers and the best solution for the business. They not only design and deploy world-class ecosystems, they also nurture and support them. Sometimes they keep an eye on everything to make sure the ecosystem is running smoothly. Other times they rescue, upgrade, and/or support platforms in need. No matter the situation, Astound Commerce is here to help.