IT Leaders Pulse Report 2022: Public Sector

Insights from 1,000 IT leaders on people, processes, and technology with a focus on public sector

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As priorities continue to evolve, so does the role of the senior IT leader. The public sector is no exception. This report highlights insights from 1,000 IT leaders (of which 117 came from the public sector) on the people, processes, and technology operations within their organization. Take a peek at the statistics through a public sector lens followed by the full insights from the IT Leaders Pulse Report 2022. The results show that their focus has shifted to creating people- and experience-centric capabilities to digitize their operations and offer a seamless online experience for constituents.

Here are the top takeaways:

  • Leaders are addressing skills gaps within the IT function by doubling down on automation.
  • Fusion teams are being created to increase alignment between IT and business functions.
  • Organizations are empowering teams with low/no-code tools to create connected experiences.