IT Leaders Pulse Report 2022: Communications, Media, and Technology

Insights from 1,000 IT leaders on people, processes, and technology with a focus on communications, media, and technology

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As priorities continue to evolve, so does the role of the senior IT leader. The communications, media, and technology sector is no exception. This report highlights insights from 1,000 IT leaders (of which 147 came from the communications, media, and technology sector) on the people, processes, and technology operations within their organization. Take a peek at the statistics through a communications, media, and technology lens followed by the full insights from the IT Leaders Pulse Report 2022. The results show that their focus has shifted to creating people- and experience-centric capabilities to adapt to unpredictable demand, fierce competition, and heightened customer expectations for a personalized experience.

Here are the top takeaways:

  • Leaders are addressing skills gaps within the IT function by doubling down on automation.
  • Fusion teams are being created to increase alignment between IT and business functions.
  • Organizations are empowering teams with low/no-code tools to create connected experiences.