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Workday Worker to ServiceNow Service Request Broadcast

Workday Worker to ServiceNow Service Request Broadcast

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As worker information is added or removed from Workday, you may need to create service requests in ServiceNow. This template lets you broadcast (one way sync) those changes to workers in Workday to service requests in ServiceNow in real time. The detection criteria, and fields to move are configurable. Additional systems can easily added to be notified of changes. Real time synchronization is achieved via rapid polling of Workday or you can slow down the interval to something near real time.

This template uses Mule batching and watermarking capabilities to ensure that only recent changes are captured and to efficiently process large amounts of records if you choose to slow down the polling interval.

Workday Requirement

Install Workday HCM - Human Resources module, which you can find on the Workday connector page.


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Created by
MuleSoft Organization
Published onJun 22, 2017


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