Customer Stories
See how customers run trusted AI at scale with Agent Fabric.
Every agent, whoever built it, governed in one place. Capita now manages 350+ with confidence.
Trusted by enterprises to govern AI agents
Hear it from the people using it.
Customers share how they're scaling agents with Agent Fabric, straight from the Dreamforce and Connect:AI stages.
Why Agent Fabric Is Your Trusted AI Control Plane
Speaker: Adam Jones, Executive Director - Enterprise Transformation, GE Appliances, a Haier company
Session: Why Agent Fabric Is Your Trusted AI Control Plane
Three Pieces of Advice for Going Agentic: Lessons from GE Appliances
How Regal Rexnord Uses Trusted AI for Customer Experiences
Speaker:
Robert Federer, VP, Enterprise Digital Solutions, Regal Rexnord Corporation
Session:
How Regal Rexnord Uses Trusted AI for Customer Experiences
How Builders Are Using AI Today
Speaker: Shivani Marrero, Senior MuleSoft Developer, Rush University System for Health
Session: How Builders Are Using AI Today
The Reality of Enterprise AI Adoption
Speaker: Carol Riegert, CIO, Oxford Global Resources
Session: The Reality of Enterprise AI Adoption
Governing a Multi-Agent Enterprise
Speaker: Tiina Stephens, Director of AI Engineering, Capita
Session: Governing a Multi-Agent Enterprise
From AI pilot to proven production outcomes
How teams moved AI from pilot to production with one control plane.
Smarsh
$2.2M ARR recovered
Smarsh tracks company-wide AI usage and turned its six-person IT team into a revenue driver.
Salesforce
< 1 min research time, down from hours
Salesforce Support connected 12+ knowledge sources with Agent Fabric, resolving 30% more cases per engineer each day.
Capita
350+ AI agents governed
Capita runs one control plane for agents across Agentforce, Azure, and AWS, and builds APIs 20% faster.
Diabsolut
18 mo → 6 mo AI roadmap delivered
Diabsolut went from evaluation to production in 2.5 weeks and now ships 2–4 governed agents a month.
Explore all our customer stories.
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Customer Story
How Kepak Food Manufacturing Streamlined Entire Operations
Discover how Kepak Food Manufacturing enhanced operational efficiency, achieved significant cost savings, & improved real-time decision-making.
Customer Story
Financial Services API Integration | Coast Capital Case Study
Coast Capital streamlined financial services with API integration, enhancing efficiency and connectivity by 50%. Read the full case study.
Customer Story
Vanquis Bank's Digital Transformation
Discover how Vanquis Bank leverages MuleSoft for agility and faster updates, enhancing their digital ecosystem to meet customer and business needs.
Customer Story
State Employees’ Credit Union case study
State Employees’ Credit Union uses MuleSoft to transform the human experience, from streamlining internal processes to delivering new value to members.
Customer Story
Three Ireland Streamlines Data Integration with MuleSoft
Discover how Three Ireland enhances customer experiences and supports growth with MuleSoft's seamless data integration.
Customer Story
SWICA Case Study
SWICA streamlines and secures insurance processes with reusable APIs
Customer Story
Integrating SAP, ECC, & ERP Systems | Ube Case Study
In just three months, UBE developed and deployed 1,100 highly available interfaces for over 100+ SAP ERP, Oracle, legacy and homegrown apps using Anypoint Platform.
Customer Story
Sumitomo Corporation | EDI Integration
Sumitomo migrated to Anypoint Platform™ in just 6 weeks for reliable EDI integration that improved customer satisfaction and enabled advanced shipping notifications.
Customer Story
PacificComp case study
When PacificComp shifted from direct sales to outside brokers they faced an infrastructure overhaul and system integration solutions helped them modernize with Anypoint Platform.
Customer Story
Oldcastle Precast case study
To integrate all aspects of their new infrastructure and drive greater enterprise agility, Oldcastle Precast embraced manufacture integration with Anypoint Platform.
Customer Story
LLS
By embracing an ESB-like solution in healthcare, LLS streamlined its inefficient fundraising platform, reducing costs and raising reliability.
Customer Story
Legal & General case study
Legal & General GI used MuleSoft’s Anypoint Platform as an API management solution to generate customers’ insurance quotes in 90 seconds.
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