Support for Apache Tomcat
MuleSoft offers production and pre-production support services for Apache Tomcat, delivered by MuleSoft's team of Tomcat and Apache experts and committers. In the event a customer experiences a bug with Tomcat, MuleSoft has the expertise to resolve the issue and commit code back to the Tomcat open source project.
MuleSoft's Tomcat support customers can also upgrade to Tcat Server in the future, at no additional charge.
Do you have a question on installing, configuring, or deploying Apache Tomcat? Visit our Free Tomcat Support page for answers to your questions, at no charge to you!
Tomcat Support Offerings and Pricing
| Technical Support |
Development
|
Silver
|
Gold
|
Platinum
|
|---|---|---|---|---|
| Development and pre-production support |
5 cases
|
|
|
|
| Production support |
|
unlimited
|
unlimited
|
unlimited
|
| Hours |
8 x 5
|
8 x 5
|
8 x 5
|
24 x 7
|
| Response time |
48 hours
|
24 hours
|
4 hours
|
2 hours
|
| Contacts |
1
|
2
|
2
|
2
|
| Pricing |
|
|
|
|
| Per Seat |
$975
|
|
|
|
| Per CPU* |
|
$595
|
$745
|
$930
|
*Assumes single-core CPU
• Named contacts assumes 1 CPU subscription and increases with larger deployments
• Pricing is for North America, and is subject to change
• Volume discounts are available
