Subscriptions for Tcat Server and Apache Tomcat
Free for developers!
MuleSoft Tcat Server is licensed for free and unlimited use in development and pre-production, at no charge to the user. For a fee, a Development support subscription is available, in packs of 5 support cases, to help troubleshoot and answer questions that crop up during development and pre-production.
For production use, MuleSoft Tcat Server is offered by subscription only, with three production support tiers (Silver, Gold, and Platinum).
Support for Apache Tomcat
Separately, subscribers can also purchase production and pre-production support for "plain vanilla" Apache Tomcat, delivered by MuleSoft's team of Tomcat and Apache experts and committers. In the event a customer experiences a bug with Tomcat, MuleSoft has the expertise to resolve the issue and commit code back to the Tomcat open source project.
Subscription Offerings and Pricing
| Software |
Development
|
Silver
|
Gold
|
Platinum
|
|---|---|---|---|---|
| Tcat Server |
 |
|
|
|
| Technical Support |
|
|
|
|
| Development and pre-production support |
5 cases
|
|
|
|
| Production support |
|
unlimited
|
unlimited
|
unlimited
|
| Hours |
8 x 5
|
8 x 5
|
8 x 5
|
24 x 7
|
| Response time |
48 hours
|
24 hours
|
4 hours
|
2 hours
|
| Contacts |
1
|
2
|
2
|
2
|
| Pricing |
|
|
|
|
| Per Seat |
$975
|
|
|
|
| Per CPU* |
|
$595
|
$745
|
$930
|
*Assumes single-core CPU
• Named contacts assumes 1 CPU subscription, and increases with larger deployments
• Pricing is for North America, and is subject to change
• Volume discounts are available
