Retail customer at home, shopping via tablet.

MuleSoft For Retail

Connect with your customers and accelerate innovation.

Understand your customers, reduce costs, and keep loyalty growing.

Connectivity Benchmark Report:

The financial impact of digital transformation is significant.

The stakes couldn’t be higher for organizations that fail to drive digital initiatives effectively.

Read the full report

$ 7M

of lost revenue if organizations fail to complete digital transformation.

95 %

of respondents report facing challenges when integrating AI into existing processes.

97 %

of retail and consumer goods organizations reported projects not delivered on time last year.

Use AI to streamline operations and elevate every customer touchpoint.

Real-time inventory

Get a clear view of inventory across stores and warehouses by breaking down system silos.

Order Management

Gain end-to-end order visibility to boost efficiency and deliver better customer experiences.

Loyalty Management

Bring together loyalty data across parent and sub-brands to drive repeat purchases and long-term growth.

Return Management

Automate returns across systems to provide real-time updates and a smooth experience for customers.

Create connected retail experiences that keep shoppers coming back.

Connect customer, product, and order data to ensure a unified experience online and in-store.

A customer pictured with icons representing retail experiences.

Use AI Agents powered by MuleSoft to handle routine customer questions and keep satisfaction high.

Utilize AI agents to give shoppers quick, personalized support with up-to-date order and delivery information.

Equip associates with connected tools and real-time inventory data so they can meet shopper expectations with ease.

SMCP goes omnichannel to improve the shopper experience.

Thanks to MuleSoft, new customers recorded in stores are immediately registered in our CRM, Salesforce, and they receive newsletters and invitations to private sales, which supports the growth of sales revenue.

Aurélie Martin

Manager of Integration and Application Support, SMCP

See the story

Retail leaders are using the power of AI to redefine the shopping experience.

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Accelerate development with MuleSoft.

MuleSoft App Exchange is your comprehensive marketplace included with your subscription where you can find pre-built assets, templates, and connectors tailored to your industry.

Head to app exchange