MuleSoft For Retail
Connect with your customers and accelerate innovation.
Understand your customers, reduce costs, and keep loyalty growing.
Connectivity Benchmark Report:
The financial impact of digital transformation is significant.
The stakes couldn’t be higher for organizations that fail to drive digital initiatives effectively.
$
7M
of lost revenue if organizations fail to complete digital transformation.
95
%
of respondents report facing challenges when integrating AI into existing processes.
97
%
of retail and consumer goods organizations reported projects not delivered on time last year.
Use AI to streamline operations and elevate every customer touchpoint.
Real-time inventory
Get a clear view of inventory across stores and warehouses by breaking down system silos.
Order Management
Gain end-to-end order visibility to boost efficiency and deliver better customer experiences.
Loyalty Management
Bring together loyalty data across parent and sub-brands to drive repeat purchases and long-term growth.
Return Management
Automate returns across systems to provide real-time updates and a smooth experience for customers.
Create connected retail experiences that keep shoppers coming back.
Connect customer, product, and order data to ensure a unified experience online and in-store.
Use AI Agents powered by MuleSoft to handle routine customer questions and keep satisfaction high.
Utilize AI agents to give shoppers quick, personalized support with up-to-date order and delivery information.
Equip associates with connected tools and real-time inventory data so they can meet shopper expectations with ease.
SMCP goes omnichannel to improve the shopper experience.
Thanks to MuleSoft, new customers recorded in stores are immediately registered in our CRM, Salesforce, and they receive newsletters and invitations to private sales, which supports the growth of sales revenue.
Aurélie MartinManager of Integration and Application Support, SMCP
Retail leaders are using the power of AI to redefine the shopping experience.
Accelerate development with MuleSoft.
MuleSoft App Exchange is your comprehensive marketplace included with your subscription where you can find pre-built assets, templates, and connectors tailored to your industry.
Explore resources for Retail.
Whitepaper
Build vs. Buy: Optimizing Integration for the Age of AI
Discover how to optimize data flow and drive innovation in the age of AI with a comprehensive integration platform.
Blog
Improving Order Management With MuleSoft for Agentforce: Service Cloud
Discover how to revolutionize your service processes and keep your customers coming back for more.
Webinar
Actionable AI: Power Agentforce to Action Anywhere with MuleSoft
Learn how to connect AI to the systems you use every day.
Your business transformation journey starts here.
Ready to kick off your AI strategy for retail and commerce?
Learn about MuleSoft products, pricing, implementation, accelerators, or anything else.
Find out how MuleSoft can work for your business.
Explore features, get expert guidance, and try it for yourself—all for free. No pressure, no commitment.
