Building digital ecosystems for an unrivaled customer experience

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Building digital ecosystems for an unrivaled customer experience

The introduction of Open Banking has seen a dramatic change in the way that traditional banks must operate. At the center of this change is the use of APIs. Whilst financial institutions are creating tactical APIs to meet new Open Banking regulations, many are failing to realize the full benefits that APIs can provide by not invoking an API-led strategy

Key takeaways:

  • How Financial institutions can overcome the radical disruption in the marketplace.
  • How putting APIs at the heart of your transformation strategy can enable greater speed, flexibility, and agility.
  • How banks can build internal and external ecosystems using a platform-based approach, to enhance the customer experience.
Presented by:
Marco Tedone, Chief Architect, UK - IT Infrastructure, HSBC
Danny Healy, Office of the CTO, MuleSoft