Creating compelling customer experiences through MDM with Stibo Systems

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Creating compelling customer experiences through MDM with Stibo Systems

Did you know that each retail customer transaction takes an average of 39 different backend systems to complete? Overlapping systems, complex backend integrations, and constant maintenance needs are crippling IT teams as they work to drive the innovation necessary to meet growing consumer expectations
 
This webinar examines how retailers are leveraging MuleSoft’s Anypoint Platform and Stibo Systems Master Data Management platform to bridge online and offline channels, resulting in deeper customer insights, simplified operations, and exceptional customer experiences. Retailers leveraging this approach are seeing an average of a 6% increase in profitability and a 6x increase in customer retention.
 
In this webinar, you will learn how to:

  • Streamline product lifecycle management processes with your eCommerce systems.
  • Leverage Master Data Management to gain visibility across inventory and customer data.
  • Deliver personalized customer experiences based on past behaviors and purchases.
Presented by:
Rob Long, Head of IoT & Senior Director Applied Technology at Stibo Systems
Allison Stiley, Solution Engineer at Stibo Systems
Rekha Thangellapalli, Business Development at MuleSoft
Vishnu Samavedula, Senior Solution Engineer at MuleSoft