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MuleSoft Receives Integration Certification from ServiceNow

SAN FRANCISCO – December 16, 2014 – MuleSoft, the company that makes it easy to connect applications, data and devices, today announced it has received certification of its integrations with ServiceNow. Certification by ServiceNow signifies that the integrations built on MuleSoft’s Anypoint Platform have successfully completed a set of defined tests focused on integration interoperability, security and performance. The certification also ensures best practices are utilized in the design and implementation of MuleSoft’s integrations with ServiceNow.

These certified integrations with ServiceNow extend the management of IT and business services to data in other applications, including Salesforce Service Cloud, the world’s No. 1 customer service and support solution. With this connectivity, customers can solve specific use cases to address the explosion of SaaS and mobile integration requirements:

MuleSoft Anypoint Platform for Self-Service Portal Incident Creation in ServiceNow

This integration uses MuleSoft”s Anypoint Platform to connect Salesforce with ServiceNow. The integration allows customers to create incidents in ServiceNow through the Salesforce Service Cloud or Community portal.

“An explosion of disparate applications and data sources exists in the enterprise today. The need to build connections between on-premises systems and cloud solutions is fueling continually increasing demand for integration,” said Chris Purpura, vice president and general manager, cloud integration at MuleSoft. “Our certified integrations built on Anypoint Platform enables global enterprises to connect ServiceNow with their existing systems and third-party solutions, making it easy to move data in and out of ServiceNow. This latest certification is part of MuleSoft”s expanding footprint with leading SaaS providers and our ongoing innovation.”

About MuleSoft

MuleSoft’s mission is to connect the world’s applications, data and devices. MuleSoft makes connecting anything easy with Anypoint Platform™, the only complete integration platform for SaaS, SOA and APIs. Thousands of organizations in 60 countries, from emerging brands to Global 500 enterprises, use MuleSoft to innovate faster and gain competitive advantage. http://www.mulesoft.com/

MuleSoft is a registered trademark of MuleSoft, Inc. Salesforce, Service Cloud and others are trademarks of salesforce.com, inc. All other marks are those of respective owners.


About Salesforce

Salesforce is the #1 AI CRM, empowering companies to connect with their customers in a whole new way through the power of CRM + AI + Data + Trust on one unified platform: Einstein 1. For more information visit: www.salesforce.com. 

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit https://www.salesforce.com, or call 1-800-NO-SOFTWARE.

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