Seamlessly integrate data across customer, asset monitoring, and field service systems to lead the transition from energy provider to a personalized customer experience.
Create a future-proof IT foundation that enables easy integration and management of customized applications and on-premise data centers.
Integrate customer and service data to give field service representatives a comprehensive 360 view of field service requests.
Share real-time consumption data to help the eco-conscious customer reduce carbon footprint.
Integrate customer, service, billing, and energy asset data on one unified platform in weeks, instead of the months required with traditional integration approaches.
Create new customer experiences like start/stop service, real-time consumption data, and automated text notifications without navigating across multiple systems.
Implement process robotics to cut back on manual tasks like invoice processing, so teams stay focused on mission-critical activities.
Access a library of MuleSoft-built connectors directly from Energy & Utilities Cloud.
Use pre-built solutions for Customer 360 initiatives and business critical operations to accelerate time to value.
Start smaller and faster while still benefiting from the full power of MuleSoft. Build on our foundation as your needs evolve.
MuleSoft enables us to reduce the need for service agents to manually enter data or complete simple transactions. That means they can focus on supporting those who need us most, which ultimately provides a better customer service, and better outcomes for the people of Wales
Kit WilsonHead of Transformation, Welsh Water
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