Uncover the integration pitfalls that IT leaders need to avoid and the opportunities they’re overlooking. Learn how to turn integration — a longtime obstacle — into an advantage. Hear from Betty Smith, VP and Head of Digital Technology at New York Life, as she shares:
- Why integration is often the #1 reason new initiatives fail, and how IT leaders can take control of the situation.
- How the integration landscape has changed in recent years, and where it is today.
- Best practices spanning the three key components of the integration operating model: people, process, and technology.