MuleSoft Helps Mission Australia Do More Good with Less

Large Nonprofit Transforms IT with Integration to Better Serve More Than 300,000 Citizens
Wednesday, February 26, 2014

SAN FRANCISCO and SYDNEY – February 26, 2014 – MuleSoft, the company that makes it easy to connect applications, data and devices, today announced that Mission Australia, one of the largest nonprofits in the region, is using MuleSoft’s Anypoint™ Platform to more efficiently support donors and volunteers to deliver hundreds of community services through integration of its critical business applications. Mission Australia is now able to automate business processes across its cloud-based and on-premises applications – including HR, donor management and ERP applications, amongst others – speeding delivery of critical community services to Australian citizens in need.

“For organizations operating in the nonprofit sector, openness and transparency around decision-making are essential,” said Richard Walsh, CTO of Mission Australia. “MuleSoft provides Mission Australia with the ability to automate our processes, drive better data quality and benefit from deploying a hybrid cloud approach to IT delivery.”

Mission Australia is one of Australia’s largest community service organizations, with a dedicated team of over 3,800 employees. The organization provides more than 570 services across Australia, assisting more than 300,000 Australians in need each year.

The organization’s diverse services include programs for youth, children and families, early learning, employment and training, community housing, and homelessness services – all working together to provide a complete approach to the nation’s most pressing social issues by assisting people in need to help them regain their independence.

Enabled by emerging technologies, new models of constituent engagement are dramatically changing how nonprofit organizations can operate and innovate. Since joining Mission Australia in 2011, Walsh has been leading the IT department in a strategic initiative to replace legacy infrastructure with a hybrid cloud approach, with a focus on application consolidation, Web enablement and security.

MuleSoft was selected as the integration platform at the heart of the organization’s innovation strategy. Mission Australia had a tangled web of applications, many of which had overlapping and redundant functions within the business, preventing the organization from extracting maximum value from these investments. Mission Australia is modernizing and optimizing its application portfolio, including core applications such as donor management, CRM and business intelligence, and integrating them on one common platform. A key principle of this initiative is choosing best-of-breed solutions whether they are in the cloud or on-premises.

“MuleSoft gives us a single source of truth, connecting and automating business processes across applications and data sources,” said Walsh. “For example, we have many datasets stored in case and donor management, human resources and ERP applications, but these were previously siloed and standalone. Anypoint Platform helps us harness the power of all these endpoints and catalyzes our hybrid cloud strategy, enabling us to capture the full potential of our technology investments.”

“At this same time, we will be able to handle batch processing, gain insight into who our regular donors are through transaction histories and ensure that our payments system is PCI compliant. MuleSoft will also help automate the company’s HR applications which manage volunteer participations as well as pay rates and compliance for the organisation’s contractor and permanent employee workforce,” says Walsh.

MuleSoft’s Anypoint Platform offers a complete integration platform for SaaS, SOA and APIs. Organizations get the freedom to connect what they want, when they want, whether on-premises or in the cloud. It eliminates the pain and cost of point-to-point integration, unifying business processes across applications, data sources and APIs. For more information about Anypoint Platform, please visit: http://www.mulesoft.com/platform/enterprise-integration.

About MuleSoft

MuleSoft’s mission is to connect the world’s applications, data and devices. MuleSoft makes connecting anything easy with Anypoint Platform™, the only complete integration platform for SaaS, SOA and APIs. Thousands of organizations in 54 countries, from emerging brands to Global 500 enterprises, use MuleSoft to innovate faster and gain competitive advantage. http://www.mulesoft.com/