Customers expect transparency, customer focus, clear added value, expertise and therefore have to make decisions based on trust and authenticity. Only by informing customers at the right time, via the right medium to provide them with the right information and handing them the right tools, a sustainable customer relationship can be built. With the proliferation of data and applications and the fragmentation by Software as a Service (SaaS), it is becoming more and more complex to meet this need. Cloud technologies offer the solution, because it allows quick, easy and real time unlocking of information so customer processes can be optimized. Datacon provides for this need by providing portals, integration and cloud hosting.
Our solutions support customer processes and include online self service, e-Commerce, collaboration (intranet), business support systems, customer loyalty solutions and online billing. A key aspect within these projects is usually application integration for which we use Mule ESB. By using our cloud software solutions, integration and infrastructure in the right manner, we make sure customer processes run more efficient through which turnover increases, costs decrease and customer loyalty increases.
Datacon was founded in 1996 and has 50 employees in service.
- Training & support