SAN FRANCISCO (September 23, 2008) - MuleSource, the leading provider of open source service oriented architecture (SOA) infrastructure software, today announced that its Mule Enterprise ESB platform has helped to dramatically enhanced the fundraising efforts of The Leukemia & Lymphoma Society (LLS), the world's largest voluntary health organization dedicated to funding blood cancer research, education, and patient services.
With a recent surge in interest for LLS's flagship Team In Training endurance sports fundraising campaign, an outsourced donation application was not keeping pace with demand, experiencing frequent outages and incurring high customer support costs for LLS. Seeking to improve system reliability and to reduce the hefty transaction fees charged by the outsourcer, LLS turned to MuleSource for help in developing a modern replacement. By leveraging the Mule Enterprise and other open source integration software to completely re-configure its online donation processes -- from the back-end infrastructure to the user interface -- MuleSource helped LLS with performance and scaling issues that had previously hampered the user experience.
“We chose Mule for its leadership in the open source space and its flexibility to adapt to our existing infrastructure,” said Osman Mazhar, senior architect for LLS. “The ability to benefit from MuleSource's subscription support services and to work with MuleSource's consultants as an extended team further gives us peace of mind.”
Using Mule during LLS's last reporting period (mid-April through the beginning of June 5, 2008), LLS experienced dramatic benefits, including:
- $10 million raised through the new infrastructure
- 500,000 messages processed, with peak volumes up to 30,000 messages per hour
- Improved system stability, with 100 percent uptime and zero message loss
- Fundraising cost reduction from seven percent to two percent transaction fees on donations
- Reduced customer support calls
- Positive user feedback on user experience
- Full design and implementation in three months
“We are proud to help a great organization like LLS modernize its infrastructure to meet the demands of today's online donors,” said Joan Beardsley, VP of services at MuleSource. “Improving system reliability for LLS means less time spent on maintenance and more time spent on innovation, and every dollar saved on fundraising costs means more money for research and patient services.”
LLS's future project roadmap includes bringing other areas of online fundraising onto the platform, implementing management/monitoring tool Mule HQ for improved visibility and control, and an evaluation of Mule Galaxy for governance and artifact management.
For more a detailed case study, please visit http://www.mulesource.com/customers/casestudy/mulesource-casestudy-lls.pdf.
MuleSource is the leading provider of open source service oriented architecture (SOA) infrastructure software. Founded by the creators of the Mule project, the world's most reliable and widely used open source enterprise service bus (ESB) and integration platform, MuleSource delivers enterprise class software, support and services to the thousands of organizations that have downloaded the open source project worldwide. Founded in 2006 and backed by investors Hummer Winblad Venture Partners, Lightspeed Venture Partners and Morgenthaler Ventures, MuleSource is headquartered in San Francisco with offices worldwide. For more information, visit www.mulesource.com.
Ray George, Page One PR