Businesses are under increasing pressure to provide delightful experiences to customers, employees, and partners in multiple channels as well as innovate more quickly than the competition. But digital transformation isn't always easy. Often, business priorities and IT investments are misaligned as IT continues to focus on tactical improvements and maintaining legacy infrastructure and systems.
Based on a survey of 800 IT decision makers, this is a close look at digital transformation trends among IT leaders in multiple industries. It offers our recommendations to successfully implement digital transformation initiatives as well as case studies from organizations that have successfully done so.