The state of digital transformation for financial services

Insights from the Connectivity Benchmark Report

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The financial services and insurance sector was forced to accelerate its digital transformation efforts in response to the pandemic. As employees shifted to remote work, processes needed to become more efficient to serve a new influx of digital customers. But customer expectations are increasing alongside fintech/insurtech competition, putting increased pressure on financial services organizations to transform.

The Connectivity Benchmark Report looks at the impact of failing to complete digital transformation projects, the challenges IT teams face integrating user experiences, and how API-led connectivity can drive business value. Take a look at the data through a financial services lens to see how digital transformation has become a critical driver of customer engagement and employee productivity.

Download the report to uncover:

  • What the biggest integrations challenges are for financial services organizations.
  • The cost of failing to build connected experiences for customers.
  • How APIs are delivering value through increased productivity and digitizing end-to-end processes.

This report is sponsored by Deloitte.