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A new operating model for the IT organization

It’s no secret that digital transformation has caused an equally profound change in the CIO’s role. The CIO has a unique place in the enterprise; he or she is the only person who gets to see all the different technology priorities across all the different functions and domains.  And the CIO must be the catalyst to drive those priorities; her or she can no longer simply respond to business needs, but actually have to drive the business outcomes and growth agenda.

This is an enormous change and one that requires a culture shift, emerging from the executive level. This shift isn’t merely about selecting the right technology stack; rather, in order for the CIO to achieve the business outcomes that digital transformation can provide, there must be a change in people and processes as well.

Below are a suite of assets outlining our best practices about how this culture shift needs to occur, featuring one major company, Unilever, who followed these best practices and achieved successful results. Download this kit to get access to the following:

  • [Report] Gartner's report on how to implement a hybrid integration platform to tackle pervasive integration, featuring MuleSoft's customer Unilever
  • [Whitepaper] Evolving IT from provider to partner
  • [Webinar] Rethinking IT for the digital age

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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Gartner, Inc., “How to Implement a Hybrid Integration Platform to Tackle Pervasive Integration" by Massimo Pezzini, Jess Thompson, Keith Guttridge, Elizabeth Golluscio, March 16, 2016. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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