Customer expectations are rising and leading retailers are turning to technology to deliver personalized, omnichannel customer experiences. Watch an interview with former Lowe's and L Brands CIO Steve Stone to learn how to survive in today's retail industry.
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More and more retailers are striving to build omnichannel experiences using APIs. To drive omnichannel success, MuleSoft has developed Catalyst Accelerator for Retail, a set of API designs and implementations that codify integration best practices for product fulfillment, customer onboarding, and conversational commerce.
Build a single view of your customer
Connect marketing, POS, and ERP systems to build a 360-degree view of your customer
Create innovative omnichannel experiences
Unify your brand and customer experience across in-store, web, and mobile
Enable event-driven, real-time flow of information to internal and external partners