MuleSoft careers

Web Content Writer

San Francisco

We are looking for a copywriter who will be an integral driver in telling our product and company story through our web properties. As part of the Corporate Marketing team, you will be entrusted with the MuleSoft brand voice and expected to push our approach and messaging forward. You will also work closely with our Product Marketing and Digital Marketing teams to ensure consistency and accuracy.

You should have an impressive portfolio that demonstrates how you craft web copy that combines both customer insights and the company’s communication objectives. You should have a proven track record of grasping very technical concepts and making them sound simple to the target audience. You should be a persuasive communicator with your internal partners.

Goals for your first three months:

30 days:

  • Become familiar with our customer, product and company narrative, and editorial guidelines
  • Begin streamlining the copy on the website, improving tone and readability

60 days:

  • Create content by persona that maps to the users’ journey through the site
  • Evolve the editorial guidelines for the website based on user testing

90 days:

  • Overhaul the site content
  • Assist with content strategy and copywriting for our other web properties

The ideal candidate will have:

  • A highly creative and imaginative approach to content
  • A passion for getting to know the customer and solving their problems
  • A knack for better understanding what your internal partners want to say than they themselves do
  • Experience working in a fast-paced environment (such as a startup or agency)
  • Ability to manage multiple projects and effectively communicate with internal partners, including senior leaders, throughout the lives of each project
  • Ability to speak to B2B audiences -- especially CIOs and developers
  • Ability to spot editorial errors like a hawk
  • Experience A/B or user testing your ideas
  • Knowledge of SEO and how to use a CMS (specifically Drupal) as a plus

 About Our Benefits:

  • Equity and generous Employee Stock Purchase Program
  • Unlimited vacation
  • Gym discounts and weekly onsite yoga classes
  • Catered lunches three times a week and a fully stocked kitchen
  • Annual MeetUp, our company-wide offsite to learn, grow, and connect
  • Frequent office activities and offsites, like Muleys at the Ballpark, Waffle Wednesdays, and family nights
  • Regular opportunities to give back to the community together
  • Comprehensive medical, dental, and vision insurance for you and your family
  • 401(k) and pre-tax health insurance, dependent care, and commuter benefits (FSA)

 

 

 

About Us

Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. MuleSoft's Anypoint Platform is at the heart of the applications and services you use every day, like Spotify and Salesforce, from Global 500 corporations to emerging companies in approximately 60 countries. Hiring the best and brightest people is our number one priority—our people define our culture and our future. We’re committed to providing an equal opportunity workplace where everyone is supported and inspired to fulfill our mission and build a successful company together. One of the fastest growing software companies, now with 18 global offices, we’ve been named the #1 Top Workplace in the Bay Area and a best place to work five years in a row—but we’ve barely scratched the surface. We need fiercely determined people to help us take on this challenge. Join the team!

To all recruitment agencies: MuleSoft does not accept unsolicited agency resumes. Please do not forward resumes to MuleSoft employees or to any other company location. MuleSoft is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the company. MuleSoft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. MuleSoft complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MuleSoft expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MuleSoft employees to perform their expected job duties is absolutely not tolerated.

 

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