MuleSoft careers

Training and Certification Coordinator

San Francisco

MuleSoft’s Training and Certification Services are critical enablers of customer success and product sales. In support of these strategic services, the Training & Certification Coordinators fulfill a central role in executing day-to-day aspects of providing these services and are contributors to business development and strategic activities.

We are looking for a highly motivated individual to roll up their sleeves to perform operational aspects of running the business, innovate to improve processes to create time for strategic and business development activities, and has the intellectual abilities to make big contributions in those areas.

Goals for your first three months:

30 days:

  • Learn MuleSoft solution value propositions and attend MuleSoft new hire training
  • Develop a thorough understanding of MuleSoft Training and Certification department processes - participate in execution of these processes

60 days:

  • Fully ramp up to the point of independent execution of all main coordinator activities and processes
  • Contribute to department systems management, process improvement, and miscellaneous other projects

90 days:

  • Increase regular participation in business development, strategic activity, and special projects

The ideal candidate will have:

  • High attention to detail, strong organizational skills, and ability to keep on top of multiple tasks in parallel
  • Ability to own and manage medium complexity projects and initiatives with aggressive timelines
  • Strong customer-centric thinking and service-oriented focus
  • Excellent writing skills
  • Initiative taker who challenges the status quo and strives to continually improve and expand the services and value brought by the team
  • Comfort with leveraging resources outside the team
  • Knowledge of administering systems such as websites (HTML knowledge nice-to-have), learning management systems, and web conference tools is desired
  • Prior sales and/or marketing experience a plus
  • Bachelor’s degree

 About Our Benefits:

  • Equity and generous Employee Stock Purchase Program
  • Unlimited vacation
  • Gym discounts and weekly onsite yoga classes
  • Catered lunches three times a week and a fully stocked kitchen
  • Annual MeetUp, our company-wide offsite to learn, grow, and connect
  • Frequent office activities and offsites, like Muleys at the Ballpark, Waffle Wednesdays, and family nights
  • Regular opportunities to give back to the community together
  • Comprehensive medical, dental, and vision insurance for you and your family
  • 401(k) and pre-tax health insurance, dependent care, and commuter benefits (FSA)

 

 

 

About Us

Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. MuleSoft's Anypoint Platform is at the heart of the applications and services you use every day, like Spotify and Salesforce, from Global 500 corporations to emerging companies in approximately 60 countries. Hiring the best and brightest people is our number one priority—our people define our culture and our future. We’re committed to providing an equal opportunity workplace where everyone is supported and inspired to fulfill our mission and build a successful company together. One of the fastest growing software companies, now with 18 global offices, we’ve been named the #1 Top Workplace in the Bay Area and a best place to work five years in a row—but we’ve barely scratched the surface. We need fiercely determined people to help us take on this challenge. Join the team!

To all recruitment agencies: MuleSoft does not accept unsolicited agency resumes. Please do not forward resumes to MuleSoft employees or to any other company location. MuleSoft is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the company. MuleSoft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. MuleSoft complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MuleSoft expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MuleSoft employees to perform their expected job duties is absolutely not tolerated.

 

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