MuleSoft careers

Technical Marketing Engineer, NIP Solutions Group

Mountain View

MuleSoft's software and technology product is the Anypoint Platform. It is a platform because our customers build their digital transformation solutions on it. It handles a broad spectrum of mission-critical data for our customers (think: most of the prescriptions written in the US, global banking traffic, airline reservations, beer distributor networks…), in the cloud and in data centers. It incorporates a variety of technologies and integrates with many more. At its core are comprehensive metadata capabilities, runtime engines, management capabilities, and a lot of rich user experiences.

We’re seeking an experienced and highly motivated senior Technical Marketing Engineer with primary focus on the SDN (Software Defined Networking) solutions for Enterprise and Service providers, both on premise and cloud based. TME would have a strong analytical background with direct network technology experience.  Middleware SW experience is preferred but will consider other candidates as well.

You will be in charge of:

  • Managing technical marketing aspects of SDN related offering for Enterprise and Service providers.  Responsibilities include but not limited to product certifications, proof of concept, customer and internal presentations, product gap analysis, technical requirements, architectural and solutions designs, technical collaterals.
  • Evangelizing the value and technical differentiators of MuleSoft solutions to sales teams, channel partners, and customers
  • Engaging with key customers to drive the adoption of new technology and architectural initiatives
  • Being the customer’s technical advocate inside the Business Unit
  • Participating in the product development process to provide use cases, deployment scenarios, and technical documentation of new product requirements.  Managing EFT and Beta programs of new products.
  • Generating compelling technical sales enablement collaterals such as Q&A, white papers, Technical Decision Maker presentations and competitive analysis.   Ensuring necessary content, training programs, and design implementations are available to the sales and partner technical communities.
  • Participating in demo development, industry events, and MuleSoft events
  • Extensive customer and field interaction is necessary. Some travel required.
  • Work collaboratively across various MuleSoft to ensure proper portfolio alignment and positioning of new offers
  • Evaluate new technologies and stay current with a broad range industry trends and developments.

The ideal candidate will have:

  • Thorough understanding of networking technology and strong technical knowledge of routing, switching, and SDN/NFV
  • Knowledge and experience working with Service Providers / Telco is a plus
  • Successful experience within a Technical Marketing team or similar environment
  • Strong ability to build relationships among sales, marketing, and customers
  • Strong communication skills and demonstrated ability in developing and delivering clear technical collaterals
  • Strong technical writing and presentation skills
  • Ability to work with limited supervision in defining initial goals, prioritizing parallel projects, and addressing complex issues as they arise
  • Ability to work effectively with cross functional teams to influence product strategy and to drive results
  • BA/BS or equivalent required (engineering, marketing, or business preferred)
  • 10+ years overall experience in fields such as technical or product marketing, sales, or engineering

About our Benefits:

  • Equity and generous Employee Stock Purchase Program
  • Unlimited vacation 
  • Gym discounts and weekly onsite yoga classes
  • Catered lunches three times a week and a fully stocked kitchen
  • Annual MeetUp, our company-wide offsite to learn, grow, and connect
  • Frequent office activities and offsites, like Muleys at the Ballpark, Waffle Wednesdays, and family nights
  • Regular opportunities to give back to the community together
  • Comprehensive medical, dental, and vision insurance for you and your family
  • 401(k) and pre-tax health insurance, dependent care, and commuter benefits (FSA)




About Us

Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. MuleSoft's Anypoint Platform is at the heart of the applications and services you use every day, like Spotify and Salesforce, from Global 500 corporations to emerging companies in approximately 60 countries. Hiring the best and brightest people is our number one priority—our people define our culture and our future. We’re committed to providing an equal opportunity workplace where everyone is supported and inspired to fulfill our mission and build a successful company together. One of the fastest growing software companies, now with 18 global offices, we’ve been named the #1 Top Workplace in the Bay Area and a best place to work five years in a row—but we’ve barely scratched the surface. We need fiercely determined people to help us take on this challenge. Join the team!

To all recruitment agencies: MuleSoft does not accept unsolicited agency resumes. Please do not forward resumes to MuleSoft employees or to any other company location. MuleSoft is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the company. MuleSoft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. MuleSoft complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MuleSoft expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MuleSoft employees to perform their expected job duties is absolutely not tolerated.


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