MuleSoft careers

Senior Manager, People Operations

San Francisco

Are you looking to join a team that is building a world class employee experience? At MuleSoft, we're rapidly expanding our People Operations team, and we're looking for a Senior Manager, People Operations to lead our scaled HR support team and our HRIS team to drive better employee programs and processes, all while supporting a growing employee base. This means working seamlessly with every arm of the business. We’re maniacal about our employee experience and performance, and we need a leader who can build the infrastructure to measure, manage, and reward easily accessible.

Goals for your first three months:

30 days:

  • Assess the company’s readiness for compliance with applicable HR-related legal requirements, including EEO-1 electric filing, 5550’s, OSHA, Wage and Hour laws and SOP documentation and postings
  • Assess the business processes housed in Workday and in conjunction with client group’s, propose adjusted business processes
  • Lead and manage the team who acts as the first point of contact for employee inquiries from employees and managers related HR related concerns

60 days:

  • Assess the utility of a shared services model
  • Complete initial remediation of compliance issues with employment practices and business objectives
  • Implement first re-design of Workday to support updated HR business processes
  • Develop and deliver a plan to analyze metrics on manager responsiveness and People Operations Team performance

90 days:

  • Fully up to speed on the entire scope of the role: (i) HCM, (ii) People Operation management, and (iii) scaled processes to support a 50+% headcount growth in the next twelve months
  • Responsible for data management and analysis to drive needed change in support of HR strategy and scalability goals/needs within HR operations
  • Provides training for managers and HR staff to ensure competency in Workday and HR related processes as well as policy and program compliance

The ideal candidate will have:

  • Bachelor's degree (required)
  • 7+ years of experience in HR position supporting Compensation, Benefits, HR Systems or HR Operations
  • People management experience and strong leadership ability
  • Must be self-directed, able to work independently, as well as work in a team-oriented and fast paced environment
  • Minimum of 5 years of HCM hands on experience
  • Outstanding analytical, project management, problem solving, and critical thinking skills
  • Excellent verbal and written communication skills

About Our Benefits:

  • Equity and generous Employee Stock Purchase Program
  • Unlimited vacation
  • Gym discounts and weekly onsite yoga classes
  • Catered lunches three times a week and a fully stocked kitchen
  • Annual MeetUp, our company-wide offsite to learn, grow, and connect
  • Frequent office activities and offsites, like Muleys at the Ballpark, Waffle Wednesdays, and family nights
  • Regular opportunities to give back to the community together
  • Comprehensive medical, dental, and vision insurance for you and your family
  • 401(k) and pre-tax health insurance, dependent care, and commuter benefits (FSA)




About Us

Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. MuleSoft's Anypoint Platform is at the heart of the applications and services you use every day, like Spotify and Salesforce, from Global 500 corporations to emerging companies in approximately 60 countries. Hiring the best and brightest people is our number one priority—our people define our culture and our future. We’re committed to providing an equal opportunity workplace where everyone is supported and inspired to fulfill our mission and build a successful company together. One of the fastest growing software companies, now with 18 global offices, we’ve been named the #1 Top Workplace in the Bay Area and a best place to work five years in a row—but we’ve barely scratched the surface. We need fiercely determined people to help us take on this challenge. Join the team!

To all recruitment agencies: MuleSoft does not accept unsolicited agency resumes. Please do not forward resumes to MuleSoft employees or to any other company location. MuleSoft is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the company. MuleSoft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. MuleSoft complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MuleSoft expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MuleSoft employees to perform their expected job duties is absolutely not tolerated.


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