MuleSoft careers

Financial Operations Analyst

Buenos Aires

MuleSoft is expanding its Financial Operations team globally to support our growth. We are a team of highly motivated and talented people who are responsible for the accurate, timely and efficient processing of customer contracts, booking orders as per MuleSoft policies and provisioning our product offerings for customers.  

As a Financial Operations Analyst, you will be responsible for closing and provisioning customer orders, and ensuring the data quality in our systems of record. You will be directly accountable for making sure that we book orders as per the MuleSoft policy and be able to articulate and debate the decisions made.

This role is very process-oriented. The ideal candidate will possess an appreciation for procedure with the ability to recognize areas for improvement and efficiency. You will have the opportunity to get involved in project work related to order processing and accuracy, system improvements and data quality initiatives. In doing so, you will directly contribute to the company’s business outcomes.

In addition, this individual will serve as a data steward, ensuring all of our prospect, customer, contact, opportunity and subscription information is accurate and reportable.

This position is based out of our Buenos Aires office. Travel into United States will be required several times a year.

Goals for your first three months:

30 days:

  • Complete a thorough training at MuleSoft's San Francisco headquarters and Buenos Aires office
  • Develop a strong understanding of MuleSoft’s business model and bookings policy
  • Learn how to use the systems involved in order booking and product provisioning, ensuring you understand the implications of each step

60 days:

  • Robust understanding of our order management process with the ability to book new/add-on subscription, renewal, and service orders
  • Participate in the deal checking process, validating all orders are complete and opportunity records are free from error
  • Identify, develop, and progress a process improvement/system project

90 days:

  • Become an expert in the MuleSoft booking process, proactively engaging with Sales Operations and Sales in providing guidance as to how an order will be booked based on the proposed deal structure
  • Comprehensive understanding of all MuleSoft products and entitlements, both current and legacy
  • Measurable progress or completion of at least 1 process improvement project

The ideal candidate will have:

  • 2-5 years of related experience in Accounting, Finance Operations, or Sales Operations
  • Intellectually curious with a strong desire and willingness to learn new skills
  • A “do whatever it takes” attitude to meet monthly and quarterly booking deadlines
  • Able to work extended hours during the month and quarter end cycles
  • Customer service oriented with the ability to interact effectively with individuals in different departments and levels of the company
  • Proficient in Microsoft Excel
  • Experience with, CPQ and other sales related systems including data enrichment tools is a plus
  • Experience with enterprise software companies and SaaS business models is a huge plus
  • Able to maintain a consistent, high-level output of quality work and able to raise the standard within the team
  • Able to anticipate problems and initiate actions proactively to solve them
  • Highly responsive -- thrive in a fast-paced environment

About Our Benefits:

  • Competitive salaries, twice yearly market salary revisions, and annual performance bonus
  • Equity
  • OSDE 310 health care for you and your family and healthy life benefits
  • Unlimited vacation
  • Top-quality, fully stocked office in Puerto Madero
  • Catered lunches three times a week
  • Onsite English lessons
  • Frequent office activities like football, happy hour, and technology Meetups
  • Regular opportunities to give back to the community together
  • Annual MeetUp, our company-wide offsite to learn, grow, and connect




About Us

Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. MuleSoft's Anypoint Platform is at the heart of the applications and services you use every day, like Spotify and Salesforce, from Global 500 corporations to emerging companies in approximately 60 countries. Hiring the best and brightest people is our number one priority—our people define our culture and our future. We’re committed to providing an equal opportunity workplace where everyone is supported and inspired to fulfill our mission and build a successful company together. One of the fastest growing software companies, now with 18 global offices, we’ve been named the #1 Top Workplace in the Bay Area and a best place to work five years in a row—but we’ve barely scratched the surface. We need fiercely determined people to help us take on this challenge. Join the team!

To all recruitment agencies: MuleSoft does not accept unsolicited agency resumes. Please do not forward resumes to MuleSoft employees or to any other company location. MuleSoft is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the company. MuleSoft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. MuleSoft complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MuleSoft expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MuleSoft employees to perform their expected job duties is absolutely not tolerated.


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