Connect the world with us

Engagement Manager

Amsterdam

MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. Our Engagement Managers are essential to the growth of our Services business and play an essential role in growing our practice, and you will have ownership of our customers’ Services journey from pre-sales to go-live, while driving requirement gathering and SOW creation.

This is an extremely generalist role with an emphasis on services sales, but you will also help plan the customer’s high-level architecture and delivery approach while staying on as a point of escalation and account manager during delivery. Under MuleSoft’s co-sell model, you will collaborate deeply with our Sales and Customer Success teams.

What you’ll achieve:

3 months:

  • Complete MuleSoft product training and become an expert in our consulting methodologies
  • Shadow other Engagement Managers both on and off customer sites
  • Spearhead engagement staffing and delivery excellence, as well as having full ownership of pipeline and forecasting
  • Evangelise MuleSoft ability to deliver business outcomes and our delivery methodology

12 months:

  • Increase the average value of our Services projects through a continuous deepening collaboration with our sales team and customers
  • Contribute to enhance our delivery methodology and services practice
  • Be an integral part of hiring and mentoring new Engagement Managers

What you’ll need to be successful:

  • Project and account management--PMP and scrum certifications preferred  
  • Ability to operate in co-sell model, collaborate, and build relationships with Account Executives
  • Technical and cognitive ability to scope and strategically plan engagements
  • Strong balance of collaborative and self-starter mentality; able to own your business while also working well within the team
  • Strong track record of selling services/solutions from a vendor into a variety of industries in a co-sale model and experience in leading the requirements gathering, scoping, and effort estimation exercise and delivery until go-live
  • Project/account management experience
  • Understanding of SI and general consultancy ecosystem and experience with Enterprise Integration technologies
  • Proven ability to work complex sales cycles from start to finish in a team selling environment
  • Experience in creating outstanding responses to functional and technical elements of RFIs/RFPs
  • Travel as required, approximately 40%-50%

What you’ll get from us:

We realise exceptional people don’t choose jobs based solely on benefits, but we do our best to make sure that you’re set up for success so you can do your best work. As a Muley, you’ll receive private medical and dental insurance, life insurance, equity, group pension plan, and flexible vacation time. Plus the fun stuff, like a fully stocked kitchen, regular catered lunches, volunteer opportunities, team socials, and MeetUp, our annual all-company offsite in San Diego, California. Check out our Life at MuleSoft page to learn more!

 

 

 

About Us

Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, Salesforce, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 5 years in a row. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us!

To all recruitment agencies: MuleSoft does not accept unsolicited agency resumes. Please do not forward resumes to MuleSoft employees or to any other company location. MuleSoft is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the company. MuleSoft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. MuleSoft complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MuleSoft expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MuleSoft employees to perform their expected job duties is absolutely not tolerated.

 

Refer a friend