Allconnect Deploys Mule at the Heart of New Service-Enabled Architecture

Mule connects core business application with other peripheral systems
Wednesday, March 18, 2009

SAN FRANCISCO, March 18, 2009 – MuleSource, the leading provider of open source service oriented architecture (SOA) infrastructure software, today announced that Allconnect, Inc., provider of essential home services and connections, has deployed the Mule Enterprise ESB platform as the basis for a new service-enabled architecture that will also allow them to modernize their homegrown ACCORD application.

ACCORD houses much of the core functionality necessary to run Allconnect’s business, including order management, customer service, and a user interface for their two call centers in Utah and Georgia. Built with a traditional “monolithic” architecture, any changes made in one part of the ACCORD application could have unintended consequences in another, making development and integration costly due to required time-consuming regression testing. By service-enabling ACCORD, Allconnect is able to upgrade and enhance the system incrementally in pieces, without affecting other parts of the system.

Additionally, faced with a proliferation of systems requiring integration with ACCORD, Allconnect sought to leverage Mule as a standardized platform. By using connectors and transports available out of the box, they avoid the costly burden of custom point-to-point integration.

“Based on cost, breadth of interface, case studies from other technologists, strength of community, flexibility, and the open source availability, we chose Mule,” said Neil Singer, CIO of Allconnect, “By using Mule to service-enable ACCORD, we can get the most out of the assets we already have while still satisfying the increasingly demanding business requirements.”

From MuleSource, Allconnect purchased a Mule Enterprise subscription, which provides enterprise-class features and tools such as Mule HQ for monitoring and management, and gives Allconnect access to 24x7 technical support services. The company also engaged MuleSource Consulting to help with the prototyping and architectural phases of the project.

“We are pleased that Allconnect is seeing benefits from their deployment of Mule Enterprise,” said Joan Beardsley, vice president of services at MuleSource. “The significant cost savings and reduced time-to-value that they are seeing by working with us are great validation for MuleSource’s technology, support and services.”

For more a detailed case study, please visit www.mulesource.com/customers/allconnect.php.

About Allconnect
Allconnect, Inc. is the leading provider of essential home services and connections during residential relocations. Founded in 1998 to help people during their move, the company establishes a number of residential services for consumers including power, telephone, cable television, internet and/or home security. The company partners with more than 30 power companies and hundreds of service providers across the U.S. and employs more than 500 associates. Next year, the company will assist more than five million families with their residential relocation. For more information, visit www.allconnect.com.

About MuleSource
MuleSource is the leading provider of open source service oriented architecture (SOA) infrastructure software. Founded by the creators of the Mule project, the world's most reliable and widely used open source enterprise service bus (ESB) and integration platform, MuleSource delivers enterprise class software, support and services to the thousands of organizations that have downloaded the open source project worldwide. Founded in 2006 and backed by investors Hummer Winblad Venture Partners, Lightspeed Venture Partners and Morgenthaler Ventures, MuleSource is headquartered in San Francisco with offices worldwide. For more information, visit www.mulesource.com.

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