Pacific Compensation Insurance: Using Integration to enable Business Model Change
Date:
In 2010, Employers Direct, a major workers' compensation insurance provider, became Pacific Compensation. As part of this shift, the company fundamentally changed its entire model from direct sales to utilizing insurance brokers. This required a major systems overhaul and posed substantial integration challenges.
Erich Leipold, Architect at Pacific Compensation, discusses how Pacific Compensation made this substantial transition in record time including:
- Integrating AS/400, STG billing, document management, legacy systems, cloud services, and more
- Delivering with a limited development team and short time horizon
- Designing for future initiatives, changes and growth
- Best practices learned from Pacific Comp's experiences
Presenter:
Erich Leipold, Architect, Pacific Compensation
Logistics:
Session 1