Technical Account Management
Accelerate through your key milestones
As rollouts of Mule ESB progress, inevitably there are a series of key milestones that must be bridged in order to maintain a smooth project. It is at these key milestones that projects tend to go off track, leading to expectations being missed. Each project differs somewhat in terms of its milestones but some common project milestones can include proof of concept (POC), moves into production or increased transaction volumes that require performance tuning, and others.
MuleSoft's Technical Account Management (TAM) Services offer a offers a highly customized approach to ensuring success through these milestones. Based on the project roadmap, MuleSoft consulting specialists assist in implementation at each of these key milestones as needed.
Technical Account Management can include:
- A direct interface to MuleSoft engineering and technical support during key milestones
- Project plan review
- Procurement of additional resources
- Gap analysis of current project plans, skills and resources
- Other project-specific needs
